Why do most of
your programs require a family physician's referral?
Most of our
core programs are delivered in partnership between our clinicians and your family physician. That two-way collaboration is an essential part of many of
our services. For that reason, a physician referral is necessary. Our programs
are integrated with the care that you receive from your doctor, and cannot be
delivered without their involvement.
I have a doctor outside of Fort McMurray, can they refer me?
We only accept
referrals from family physicians practicing in Fort McMurray who are members of
the Wood Buffalo Primary Care Network. Again, as our programs are delivered
collaboratively with family physicians, your referring doctor must be a
participating member of the Wood Buffalo PCN.
If you do not
yet have a local family physician in Fort McMurray, you can
find a list of physicians accepting new patients HERE. You can also visit Alberta Find A Doctor to find physicians accepting new patients anywhere in Alberta.
Do I have to get a referral for every program that I am interested in?
No, not
necessarily. After you have been referred once by your family physician, you
have access to a wide array of other services, and can work with us to design
your own WB PCN care plan. For example, if you have been referred by your doctor
to the Weight Management Program to see a dietitian, but decide that you would
also like to meet with our exercise specialist to learn more about how to gain
heart health benefits from exercise, you are more than welcome to do just that,
no additional referral needed.
When you are
first referred to the WB PCN, our team will review your interests and your care
needs, and introduce you to all of the additional services that you are
eligible for.
We do conduct
some programs, however, that require an additional referral even if your doctor
has previously referred you to a different program. For example, if you have
been referred to us for diabetes management, you cannot book yourself in to see
our visiting dermatologist specialist. Visits with specialists generally require
an additional referral from your Doctor.
I'm waiting on a referral, how long will it take? Who do I call?
Wait times vary
depending on the program that your physician has referred you to. Our core
programs can typically book new patients within a week or so. However, some of
our specialist programs such as dermatology or chronic pain do have referral
times of a couple of months or more.
Once your
physician has sent a referral to us, you are welcome to follow up with us
directly to inquire about wait times and the status of your referral. Our
reception can be reached at 780-714-2193.